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FAQ

Where is Northwest Self Storage located?

Our facility is located at 5275 West 4th Street in Reno, NV 89523. Stop by today to see all the great amenities we offer!

What are your office hours?

Our friendly staff is available to assist you from 9:00 AM to 5:00 PM Monday through Friday, and 10:00 AM to 4:00 PM on Saturdays. While our office is closed on Sunday, our gates are open daily.

What are your access hours?

You can access your self storage unit from 7:00 AM to 9:00 PM daily between April 1st and September 30th. From October 1st through March 31st, access hours are 7:00 AM to 7:00 PM daily.

What are your security features?

This is one of the most common questions for people using a self storage facility—and rightfully so! To keep your belongings safe and secure at Northwest Self Storage, our property features perimeter fencing, gated entry, and security cameras. We also have two resident management teams, and security patrol at night.

Do you offer vehicle storage?

Yes, we do! If you’ve recently purchased an RV or boat, or have an extra car at home that’s taking up too much space in your driveway, we have the perfect solution. Contact us today and one of our staff members will be happy to discuss our convenient parking spaces with you.

What is drive-up access?

It’s the ability to drive your vehicle right up to your unit to load or unload your belongings. There are no steps to climb or elevators to wait on. It makes using our facility quick and easy!

 
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